Amazon has been fined \u20ac32 million for \u201cexcessive\u201d surveillance of its workers in France. The French data protection watchdog CNIL said Amazon France Logistique, which operates warehouses, recorded data captured by workers\u2019 hand-held scanners.<\/p>\n\n\n\n
Amazon allegedly tracked employees so closely that workers had to justify every break. Amazon firmly stated that it does not agree with the findings of the CNIL and called them false.<\/p>\n\n\n\n
The CNIL investigated Amazon's warehouses following employee complaints and media coverage of the situation. He cited several areas where he found Amazon to have violated the General Data Protection Regulation (GDPR). Among other things, the three-alert system for monitoring employee activities, which the CNIL ruled to be illegal, is said to be questionable.<\/p>\n\n\n\n
One warning was triggered if an item was scanned too quickly or less than 1.25 seconds after the previous item was scanned, increasing the risk of error. A second alert signaled breaks lasting 10 minutes or more, and a third monitored breaks between one and 10 minutes.<\/p>\n\n\n\n
The CNIL also questioned why Amazon had to keep workers' data for 31 days.<\/p>\n\n\n\n
An Amazon spokesperson said in response to the findings: \u201cOf course, we do not agree with the findings of the CNIL, which are factually incorrect, and we reserve the right to file an appeal<\/em>. Warehouse management systems are the industry standard and are required to ensure the safety, quality and efficiency of work performance and to monitor inventory storage and timely processing of packages in line with customer expectations<\/em>.”<\/p>\n\n\n\n A similar Amazon warehouse system has been exposed in the UK before.<\/p>\n\n\n\n Amazon's head of European policy, Brian Palmer, told a parliamentary committee in November 2022 that an employee could be fired if they had three productivity violations in the system. The online giant later said they were "not entirely fair."<\/p>\n\n\n\n A subsequent report published by the Business, Energy and Industrial Strategy Committee raised concerns about the use of surveillance technology to set performance targets and monitor performance.<\/p>\n\n\n\n The report stated that there is evidence to suggest that Amazon's oversight practices "lead to distrust, micromanagement and, in some cases, disciplinary action against workers."<\/p>\n\n\n\n Amazon also used the data collected by the scanner to plan work in warehouses, evaluate employees weekly and train them. The supervisory authority decided that Amazon did not need access to the data collected by the scanners for this.<\/p>\n\n\n\n The online shopping giant was fined for failing to adequately inform workers and outside visitors about the surveillance, and the watchdog also found that video surveillance was insufficiently secured.<\/p>\n\n\n\n The GMB union, which represents Amazon warehouse workers in the UK, responded to the ruling by saying that employees at the company face \u201csevere pressures of scrutiny and control.\u201d<\/p>","protected":false},"excerpt":{"rendered":" Amazon je bil zaradi “pretiranega” nadzora svojih delavcev v Franciji kaznovan z globo v vi\u0161ini 32 milijonov evrov. Francoski nadzorni organ za varstvo podatkov CNIL je navedel, da je podjetje Amazon France Logistique, ki upravlja skladi\u0161\u010da, bele\u017eilo podatke, ki so jih zajeli ro\u010dni skenerji delavcev. Amazon bi naj tako natan\u010dno sledil zaposlenim, da so morali […]<\/p>","protected":false},"author":2,"featured_media":0,"comment_status":"","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[14],"tags":[282],"class_list":["post-2391","post","type-post","status-publish","format-standard","hentry","category-nekategorizirano","tag-amazon"],"acf":{"subtitle":"","heading":"","summary":"Amazon je zaradi \"pretiranega\" nadzora svojih delavcev bil v Franciji kaznovan z globo v vi\u0161ini 32 milijonov evrov.","thumbnail_small":"https:\/\/racunalniske-novice.com\/wp-content\/uploads\/2024\/01\/anirudh-wKeZstqxKTQ-unsplash-560x315.jpg","thumbnail_large":"https:\/\/racunalniske-novice.com\/wp-content\/uploads\/2024\/01\/anirudh-wKeZstqxKTQ-unsplash-1024x664.jpg","thumbnail_caption":"","gallery":"","video_gallery":null,"author":"","links":null,"sources":[{"title":"BBC","url":"https:\/\/www.bbc.com\/news\/business-68067022"},{"title":"Unsplash","url":"https:\/\/unsplash.com\/photos\/two-boxes-of-amazon-are-stacked-on-top-of-each-other-wKeZstqxKTQ"}],"skip_language":[]},"yoast_head":"\n