The company has come under fire after users discovered sweeping updates to its terms of service that appeared to allow the company to train UI models on uploaded files. Although WeTransfer has since removed the controversial text, outrage among users remains.<\/p>\n\n\n\n
WeTransfer users recently discovered that the service had updated its privacy policy with a provision granting it a perpetual, royalty-free license to use user-uploaded content \u2014 including to \u201cimprove machine learning models that improve content moderation.\u201d The changes were scheduled to take effect on August 8. The wording was so vague that many users, including children\u2019s book author Sarah McIntyre and comedian Matt Lieb, feared that WeTransfer could use or even sell their files to train artificial intelligence without their permission or compensation.<\/p>\n\n\n\n
WeTransfer quickly tried to calm the situation down, stressing in a press release that it does not use user content to train AI, nor does it sell or share files with third parties. The company said that it had considered using AI to \u201cimprove content moderation\u201d in the future, but that such a feature \u201chas not been implemented in practice.\u201d <\/p>\n\n\n\n
WeTransfer has also since changed its terms of service, removing all mention of machine learning. The updated version now states that users grant the company a \u201cfree license\u201d to use their content to \u201coperate, develop and improve the service.\u201d<\/p>\n\n\n
\nIf you're retweeting this, please read the *whole* thread for context and developments. <\/p>\n
WeTransfer have revised their website, but regarding customer trust, they do not come out well from this. They pretend to 'clarify' rather than admitting they broke faith with subscribers. https:\/\/t.co\/fX7AVZbBrL<\/a><\/p>\n
\u2014 Sarah McIntyre (@jabberworks) July 15, 2025<\/a><\/p><\/blockquote>\n