Slovenia has made noticeable progress in the field of e-government and internet coverage

Evropska komisija je v torek, 2. julija, objavila drugo poročilo o stanju digitalnega desetletja (nekoč: DESI), ki vsebuje celovit pregled napredka pri doseganju digitalnih ciljev, določenih za leto 2030 v programu politike digitalnega desetletja. Tako kot lani poročilo tudi letos ne vsebuje primerjalnega razvrščanja držav članic na lestvici uspešnosti, temveč za vsako od držav prepoznava njene močne točke digitalne preobrazbe, hkrati pa jasno usmerja na področjih, kjer so potrebni dodatni ukrepi. Letos je poročilu prvič priložena tudi analiza nacionalnih strateških načrtov digitalnega desetletja.

In the announcement of the Ministry of Digital Transformation, it is clear that Slovenia has achieved exceptional progress in the field of e-government in the last year, including the implementation of the national e-identity scheme. Slovenia has also achieved a high level of e-health maturity, with access to e-health records rated at 87.6 out of 100 points. This achievement puts Slovenia at the forefront of digital transformation in the healthcare sector in Europe.

In the field of connectivity, Slovenia stands out with noticeable progress in 5G coverage and a high level of fiber optic coverage to premises. With 78.5 percent of households having access to optical connections, Slovenia greatly exceeds the EU average of 64 percent. These achievements position Slovenia as a leading force in efforts for digital connectivity.

In the area of connectivity, the European Commission recommends continuing and supplementing measures to solve the challenges of 5G connectivity, especially in rural areas, further ensuring access for new entrants to carry out innovative applications and accelerating the introduction of independent 5G core networks.

Additional measures

Despite the outstanding achievements in several areas, the report also highlights areas where additional measures are needed. Slovenia must focus on improving the digital transformation of companies and strengthening the digital competences of the population. There is a severe shortage of information and communication technology (ICT) specialists in Slovenia, with many companies facing recruitment difficulties, which points to a critical gap in the digital labor market.

In order to improve the digital literacy of the population, the Ministry of Digital Transformation has a number of projects underway. Last year, over five thousand people took part in trainings to improve the digital competences of children and young people (this year the number is expected to be three times higher), over 23 thousand people took part in trainings to increase digital competences in 2023 (this year they expect a similar number), digital skills were strengthened in a customized way with the help of Mobile Heroes (this year they expect a slightly higher number), and there are also Digi info points at 162 locations across the country that offer advice and support to residents in using digital public services.

At the moment, the ministry is also in the process of establishing competence centers in the field of chips and semiconductor technologies and artificial intelligence, which will have a beneficial effect on the promotion and transfer of top technological competences and capabilities in the areas of supporting economic, scientific research, development and innovation activities in Slovenia, all of this and consequently on the digital literacy of the population, the number of ICT experts and the digital intensity of the economy.

The report reveals that, given the current scenario, the combined efforts of the Member States will not reach the level of the EU's ambitions by 2030. Both at national and EU level, additional investments will be needed to achieve the set goals, especially in the areas of digital skills, high-quality connectivity, the use of artificial intelligence and data analytics in companies, semiconductor manufacturing and startup ecosystems.

The report calls on member states to be more ambitious in achieving the goals of the Digital Decade. The Ministry of Digital Transformation believes that with its achievements, Slovenia has already shown that it can become a leading country in the field of digital infrastructure, companies, skills and public services, which will be key to the future economic prosperity and social cohesion of the EU.

In 14th place among EU27 countries

Po najnovejših rezultatih redne primerjalne analize razvitosti storitev e-uprave v Evropski uniji 2024 (“E-Government Benchmark”) se je Slovenija uvrstila na 14. mesto med državami EU27. Meritve so bile izvedene v novembru in decembru 2023.

Redna analiza “E-Government Benchmark” je pomembno orodje za strateško načrtovanje in upravljanje digitalne preobrazbe javnih storitev. Kaže napredek posameznih držav pri doseganju ciljev EU Digitalnega desetletja, primerjavo z drugimi državami in vključuje tudi primere dobrih praks v EU. Države si lahko z ugotovitvami pomagajo pri načrtovanju aktivnosti in resursov ter pri ovrednotenju učinkov različnih razvojnih projektov in ukrepov. Prav tako pa tovrstne analize omogočajo izmenjavo dobrih praks, znanja in izkušenj med državami ter bolj enotne in kvalitetne storitve javne uprave, ki izboljšujejo življenja državljanov in povečujejo konkurenčnost gospodarstva.

Uporabljeni nabor življenjskih dogodkov predstavlja tudi t. i. “ključne digitalne javne storitve”, ki so pomembne z vidika ciljev EU Digitalnega desetletja 2030 ter z vidika ciljev nacionalne Strategije digitalnih javnih storitev 2030 in strategije Digitalna Slovenija 2030.

Last year, European Commission experts analyzed the following five life events:

• Regular business operations of the company – spot.gov.si, edavki.durs.si, fu.gov.si, ajpes.si;
• Moving – e-government.gov.si, gov.si, ljubljana.si, maribor.si, celje.si, murska-sobota.si, slovenjgradec.si, kranj.si, koper.si, velenje.si, novomesto.si , ptuj.si;
• Transportation – e-government.gov.si, gov.si, dars.si, ljubljana.si, maribor.si, kranj.si, visitopker.si, kp-velenje.si, novomesto.si, js-ptuj.si, visitslovenjgradec .si, murska-sobota.si, zpo.si, lpp.si, marprom.si, potniski.sz.si;
• Small value disputes – sodisce.si, eu-drzavljan.si, e-justice.europa.eu;
• Health – zzzs.si, narocanje.ezdrav.si, zvem.ezdrav.si, zd-lj.si, zd-mb.si, zd-celje.si, zd-ms.si, zd-kranj.si, zdravniskazbornica.si .

The methodology covers four key dimensions – user orientation (availability, usability), transparency (service offering, service planning, personal data), mobility (cross-border) and key factors (eID, eDocuments, registers, eService).

Slovenija se po razvitosti storitev e-uprave v primerjavi z drugimi evropskimi državami uvršča okoli evropskega povprečja. Glede na dvoletno povprečje glavnih kazalnikov je Slovenija po splošni zrelosti e-uprave na 14. mestu med državami EU27. Kot slovenska primera dobre prakse sta tokrat izpostavljena “pridobitev podatkov na portalu SPOT za obračun nadomestila plače med začasno zadržanostjo delavca od dela zaradi zdravstvenih razlogov” in “PLADENJ – skupna platforma za nacionalno in čezmejno izmenjavo podatkov s podporo UI”.