This is under attack again from counterfeits
It responded to growing concerns about the sale of potentially dangerous counterfeit auto parts on its platform.
The Chinese mega-platform's statement follows an exclusive investigation by news.com.au, which revealed that car parts marketed for brands such as Toyota, Honda and BMW were being advertised to Australian buyers, often at suspiciously low prices.
Most of the products they found came with poorly written manuals and lacked clarity regarding safety certifications, quality, or origin.
“Temu requires all sellers to comply with local laws and regulations. We vet sellers and listings, conduct random inspections, and carefully monitor customer feedback. We also work with leading testing agencies to ensure product safety and compliance. Any potentially unsafe products are removed during the review process, and sellers are held accountable if their products do not meet requirements,” said a Temu spokesperson.
Although the company's response to Temo says the company has a vetting process, there remains little transparency about how high-risk categories, such as automotive parts, are monitored on a large scale across its global network.
There are still several auto parts listed on the platform, including ads with brand names and part numbers associated with major automakers.
Industry experts and government authorities have warned that such ads pose an “imminent threat” to consumer safety.
“The use of non-genuine parts, particularly those not designed and tested to Australian safety standards, poses a significant safety risk to both the driver and other road users,” a Nissan spokesperson said.
The Australian Border Force told the officer that it actively investigates counterfeit goods through intelligence checks and has previously intercepted dangerous car parts, including counterfeit oil filters, broken rims and faulty spark plugs.
The Federal Chamber of the Automotive Industry (FCAI) is also aware of this trend and has stated that counterfeit or substandard auto parts can have life-threatening consequences if fitted to Australian vehicles, particularly if sold through auto repair shops.
Experts and many agencies also say that the burden of avoiding dangerous products lies with consumers, mechanics and importers.